Troubleshoot Issue with Teams Android App

Troubleshoot Issue with Teams Android App

  1. Open your main cell phone Settings

  2. Scroll down to and select Apps

  3. Scroll down and select Teams
  4. Select Storage

  5. Select Clear cache on the bottom right-hand side of the screen


  6. Press Back out of storage

  7. Select Force stop on the bottom right-hand side of the screen. If Force stop is grayed out, proceed to the next step.


  8. Select Open from the bottom left-hand side of the screen.
Estimated Time to Complete:
7 minutes (T1+)

Sources:
Nexus IT Staff

    • Related Articles

    • Nexus 3CX Android App Instructions

      3CX Android App Instructions Installing and Configuring the 3CX Android App Download, install and configure the 3CX Android App with these steps: Open Google Play Store, search for “3CX” and tap “Install”. When the installation is complete, open the ...
    • Re-enable Microsoft Teams in Outlook

      Can't create Teams meeting in Outlook? Teams button missing in Outlook? Quick workaround: open Microsoft Teams, Calendar, New Meeting in top-right Open Outlook, click File (in top-left) Click Manage COM Add-ins (under Slow and Disabled COM Add-ins) ...
    • Schedule a Live Event in Teams

      If you are the organizer of a live event, you can schedule it in Teams in a similar way to how you schedule a regular Teams meeting.  This process will add the live event to your and your event group's calendars. After that, you'll need to invite the ...
    • Microsoft Teams Overview

      Microsoft Teams: a collaboration software Microsoft Teams is an ecosystem that enables people to collaborate online. To use the toolset, you must first open the application named Microsoft Teams from the start menu. After opening the software, you ...
    • Updating Microsoft Teams

      Should Chat, Files, Video calls, etc. not work in your Microsoft Teams you may need to update it. Click 3 dots in top-right, Check for updates: Top grey bar will indicate its working on that. Eventually the bar will change, you then need to click ...