Re-register Your Work Cell After an Email Address Change
After an email address change, it will be necessary to re-register your work cell phone with the organization.
If you have been asked by IT to re-register your work cell, this is necessary for security reasons.
This is necessary even and especially if you are currently able to access Outlook, Teams, and everything else you need on your work cell phone.
The re-registration is necessary in order to reliably sync updated security policies and security remediations to your device.
- Go in Microsoft Authenticator on your work cell, select the three dots menu in top right, go to Settings, then Device Registration
- Under "Your device is currently registered with:" Tap on nexus-yfs.org, nexusfacts.org, nexusfamilyhealing.org, or other previous Nexus email domain. (If you do not see the this, please proceed to step 4, Register a new organization.)
- Tap Unregister device (If you do not see the unregister device button, proceed to the next step, Register a new organization.)
- Once it has unregistered, tap Register a new organization. When it asks for an email address, enter your new @nexusfamilyhealing.org email address, and complete registration.
- After the organization registration is complete, go back into Authenticator on your work cell, and back into Settings, then Device Registration
- Under "Your device is currently registered with:" Tap on nexus-yfs.org, nexusfacts.org, nexusfamilyhealing.org, or other previous Nexus email domain.
- Select Enable browser access. Grant device administrator permissions, and any other requested permissions, if prompted. (You may not be prompted to grant any additional permissions.)
- Wait 5 minutes
- Proceed to the steps in this article: Start an Intune Sync on your Work Cell Phone
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