How To Set Your Voicemail Greeting

Set Up Voicemail Greeting on 3CX (Desk Phones)

Set Up Voicemail Greeting on 3CX (Desk Phones)

The preferred way to update your 3CX voicemail greeting is through the Web Client (click here).

 

Please sign in to the 3CX Web Client using the Microsoft SSO option:




Once you are logged in click on:

·         Settings

·         Greetings

·         Record Greeting


 

You will receive a prompt for a file name.  Name it something unique so you recognize it in the next step.

 

 

Once you hit OK here you will immediately receive a call from the phone system.  Answer the call and follow the voice prompts to record your new greeting. 

IMPORTANT: You must follow the prompts all the way through to properly save the greeting.

 

Once the new greeting is saved you will be able to see it in the dropdown choices. 

 


 

Set your new greeting as the Default and then exit the Web Client.  Please call your extension to verify your greeting is working. 


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