Fix Acrobat Reader Not Responding

Fix Acrobat Reader Not Responding

If you experience issues with Adobe Acrobat Reader not responding or freezing, please try these steps:

1. Close out of any PDF documents you have open in Adobe Acrobat Reader, saving any work as needed.
2. Disable the new Acrobat Reader experience by selecting Menu > Disable new Acrobat Reader


3. When asked to restart Acrobat Reader, select Restart to restart Acrobat reader with the classic experience.

Sources:
~5 minutes (T1+)

    • Related Articles

    • Error when opening PDFs (How to disable Chrome/Edge PDF viewer)

      Problem When trying to open or save an Adobe PDF document, one may receive a message like on these this instead of the document: Network Error Couldn't Download - Network Issue "Error opening PDF form "If you are seeing this message, it is because ...

    • Fill Forms in Adobe Acrobat Reader

      Note: Adobe is testing a new Fill & Sign experience in Acrobat. After updating to the latest release, if the steps and the user interface mentioned in this document don’t match with your version of Acrobat, see Fill and sign PDF forms | New ...

    • Print PDF as image in Acrobat Reader or Adobe Acrobat (Pro)

      Print PDF as image in Acrobat Reader or Adobe Acrobat (Pro) When printing a PDF file, you may encounter problems due to damaged content, such as images or fonts, that Acrobat cannot process correctly during printing. One solution is to print the PDF ...

    • PDF files look funny or don't open in Acrobat Reader - Set Acrobat Reader as default PDF viewer

      Download the PDF to your desktop, and right-click the PDF file Click Open with Click Choose another app Click ‘Always use this app to open .pdf files’ Click Adobe Acrobat Reader Click OK If you run into any issues with PDFs opening in the wrong ...

    • Request Signatures with Acrobat Sign & Adobe Acrobat (Pro)

      Note: These steps are only available for staff who are licensed for the paid Adobe Acrobat (Pro). (More details here: Signing & obtaining other's signatures on digital documents) Adobe Acrobat (Pro) Signature Process: 1. Open Adobe Acrobat (Pro) , ...