Getting EHR Support (myEvolv, Procentive, OrderConnect, myHP)

Getting EHR Support (myEvolv, Procentive, OrderConnect, myHP)

EHR: Electronic Health Records and all related solutions. This currently includes myEvolv or Procentive. 
IT: Information Technology department generally doesn’t handle EHR support requests.

For EHR questions, including questions relating to myEvolv or Procentive please:
Open a ticket with the EHR department (sharepoint.com)

    • Related Articles

    • Signing in to myEvolv with SSO

      myEvolv System Login Changes (NX) The myEvolv EHR System will be undergoing an update on Tuesday May 10th, 2022 at approximately 10am CST to become compliant with Single Sign On and Multi-Factor Authentication as required for our cybersecurity ...

    • Get Technical Services: Open a Ticket

      To get technical support service please use one of the methods below & include as many details as possible. Nexus Service Desk icon on Desktop (main screen) Double-click Nexus Service Desk on your Desktop (main screen): myEvolv, Procentive, ...

    • Set Up IE Mode for OrderConnect

      Set Up IE Mode for OrderConnect (nexus-yfs.org) The following domains need to be configured for IE Mode in Edge for OrderConnect: https://orderconnect-uat.netsmartcloud.com/ https://orderconnect.netsmartcloud.com/ https://orderconnect.ntst.com/

    • Stop Office From Replacing EHR with HER

      Open Word. Type ehr then spacebar, it is changed it to Her Move your mouse over the word, a blue line appears, move towards line, & it turns to a box: Click the blue box then chose 'Stop Automatically...' Alternative/Advanced Method On a computer,  ...

    • Error when opening PDFs (How to disable Chrome/Edge PDF viewer)

      Problem When trying to open or save an Adobe PDF document, one may receive a message like on these this instead of the document: Network Error Couldn't Download - Network Issue "Error opening PDF form "If you are seeing this message, it is because ...