Getting EHR Support (myEvolv, Procentive, OrderConnect, myHP)

EHR: Electronic Health Records and all related solutions. This currently includes myEvolv or Procentive. 
IT: Information Technology department generally doesn’t handle EHR support requests.

For EHR questions, including questions relating to myEvolv or Procentive please:
Open a ticket with the EHR department (sharepoint.com)

Related

The most up-to-date evolv resources including logging in are on SharePoint (homepage) EHR Page, & Department->Clinical->EHR

• Related Articles

• Signing in to myEvolv with SSO

  The most up-to-date evolv resources including logging in are on SharePoint (homepage) EHR Page, & Department->Clinical->EHR P.S. EHR (Electronic Health Record) help is handled by the EHR Helpdesk icon on your Desktop (main screen). IT: Information ...

• Get Technical Services: Open a Ticket

  To get technical support service please use one of the methods below & include as many details as possible. Nexus Service Desk icon on Desktop (main screen) Double-click Nexus Service Desk on your Desktop (main screen): myEvolv, Procentive, ...

• Set Up IE Mode for OrderConnect

  Set Up IE Mode for OrderConnect (nexus-yfs.org) The following domains need to be configured for IE Mode in Edge for OrderConnect: https://orderconnect-uat.netsmartcloud.com/ https://orderconnect.netsmartcloud.com/ https://orderconnect.ntst.com/

• Stop Office From Replacing EHR with HER

  Open Word. Type ehr then spacebar, it is changed it to Her Move your mouse over the word, a blue line appears, move towards line, & it turns to a box: Click the blue box then chose 'Stop Automatically...' Alternative/Advanced Method On a computer,  ...

• Error when opening PDFs (How to disable Chrome/Edge PDF viewer)

  Problem When trying to open or save an Adobe PDF document, one may receive a message like on these this instead of the document: Network Error Couldn't Download - Network Issue "Error opening PDF form "If you are seeing this message, it is because ...