- If Mobile Hotspot is unavailable, ensure Data saver is turned off.
- From a Home screen, swipe up from the center of the display to access the apps screen.
→ These instructions only apply to Standard mode and the default home screen layout. - Navigate: Settings
> Connections > Mobile Hotspot and Tethering.
- Tap Mobile Hotspot.
- Tap the Mobile Hotspot switch to turn on
or off
.
→ If prompted, review the info then tap OK to confirm. - Click on the word Mobile Hotspot on your cell phone settings menu to display the network name and computer password.
- Select the network in the list.
- Do not click the word Mobile Hotspot on the laptop, this is for the other direction, which is disabled.
- Click on the Wi-Fi symbol in your lower right system tray
- → Staff with work cell phones: You are limited to 10GB of high-speed data, please do not cancel home internet plans , it is not enough to get you through the month.
→ Staff with personal cell phones: When using personally owned devices like cell phones, please check with your carrier for any costs or other considerations with activating or using the mobile hotspot feature. A very common carrier practice is to provide a small amount of high-speed mobile hotspot data, and after that the mobile hotspot feature is slowed down to the point where it is not usable.
Please contact the Nexus Service Desk at 763-251-6211, by opening a ticket below, or emailing nexus-servicedesk@nexusfamilyhealing.org if you have any questions.
Verizon customers: Check out these FAQs for additional support on Mobile Hotspot or if you're prompted to add it.