Send Secure Email in Outlook for Windows

Send Secure Email in Outlook for Windows

How Nexus employees send email securely using Office 365 Message Encryption:

  1. Start a new email in Outlook
  2. Select Options tab

    (Please note, if you are forwarding or replying to an email, and do not see the "Options" menu, click Pop Out to pop the message out into its own window.)
  3. Click the Encrypt lock
    1. If prompted - select Encrypt-Only
  4. Confirm it says Encrypt above the send button
    If you see a different banner, go back to step 2. DO NOT use the Sensitivity  button as this old/wrong way causes problems for the recipient. 
     
  5. Send the secure email

FAQ

  1. How recipients/people access our secure email: Receive a Nexus Secure Email. Feel free to click that link then copy the link & send to them
    1. If the recipient contacts you via with an issue accessing the secure email, please forward their response to: nexus-servicedesk@nexusfamilyhealing.org 
      Please remove any private health information, such as full client/youth names, from the forwarded email, before sending it.
  2. How do I send a meeting securely?
    Outlook meetings cannot be encrypted/secured (as its missing Options tab), but there is a workaround. Simply send a normal email with meeting date/time then you encrypt. If you need a video call: create meeting in Outlook however don’t add anyone on the To line, copy video join link, then save & close meeting, paste video join link to regular email you encrypt then send to people

    • Related Articles

    • Send Secure Email using Outlook Online

      Send Secure Email using Outlook Online 1. Go to https://outlook.office.com/mail/ 2. If it asks for you to sign in using an email address: enter your new primary address. 3. If it asks for your password: enter the same password you use to sign in to ...

    • Send an Email with a Different “From” Address in Outlook for Windows (PC)

      Enable "From" field visibility To change the “From” address, you need to make the “From” field visible. Open a new email in Microsoft Outlook and then click Options > From. This will make the “From” field visible. Changing the from Address This is ...

    • Receive a Nexus Secure Email

      Receive a Nexus Secure Email Nexus Family Healing encrypted emails are protected with Microsoft Purview Message Encryption. Access to a message protected with Microsoft Purview Message Encryption can depend on your (the recipient’s) email system. In ...

    • Outlook for Windows FAQ

      Outlook Documentation Email Outlook Documentation Microsoft Outlook Initial Setup When you first open Outlook, you will be prompted for your password, to prevent this from happening again simply click the checkbox. This will happen every 6 months ...

    • Add Email Signature to Plain Text Email in Outlook for Windows (PC)

      Emails sent from scan to email PDFs on Multi-Function Printers are usually sent in plain text. Email sent by right clicking a file and selecting Send To > Mail Recipient are also sent in plain text by default. To add a signature to any plain text ...