Add Microsoft Authenticator as a Multi-Factor Authentication (MFA) Method

You can use these steps to add Microsoft Authenticator as an MFA method.

This can be used to add Microsoft Authenticator to a new phone, or to add it for the first time also.

You will need access to at least one of your current MFA methods to complete step 1.

You will need both a computer and a cell phone mobile device.

Neither device needs to be Nexus owned.

1. On a computer, go to: https://aka.ms/mfasetup  - If prompted, sign in with work email address, computer password, and approve your current MFA method.

2. Then click "+ Add method"

3. Select "Authenticator app"

4. Click Add

5. On your cell phone, open the Microsoft Authenticator app. You may need to search for specifically "Microsoft Authenticator" in the Play Store or App Store. Click Next on the computer.

6. Look for an option to Scan QR code in the app on your cell phone. If you do not see one, select the three dots in top corner,  Add account, tap work or school account (tap the actual word "Work", not the (i)) , tap Scan a QR code

Click Next again on the computer.

7. Scan the QR code displayed on the computer using the Microsoft Authenticator app on your cell phone.

Once it says the account was successfully added, click Next on the computer.

(Please note, please do not attempt to scan the QR code below, it is for example only.)

8. It will send a test approval request to the app. Please approve the request from your cell phone. You will likely need to enter your cell phone PIN or scan your fingerprint.

9. Once the notification is approved, please press Next on the computer.

10. You are all set!

Microsoft Authenticator on your work cell phone will be your primary method, allowing access to Remote Desktop (RDS) and all other Nexus resources.

You other method(s) will remain as a backup method, which you can use if your Microsoft Authenticator app is not available by selecting the option "I don't have access to the Microsoft Authenticator app right now".

Estimated time to complete:
~10 minutes (T1) +

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