Please
try accessing the shared drives one more time, even if you have a red X.
Click on "Nexus Always on VPN CA" and click Connect. Complete MFA approval if needed.
You may get an error message, please try at least 4 times.
If you still can't access, please restart your computer using this process:
After your computer has restarted and you are at the sign-in prompt, please wait 2 minutes before signing in.
Shared drives may take longer to reconnect, but they should reconnect eventually.
You will need to manually try opening them, the red "X's" will not go away on their own.
Please let us know if you are not able to access the shared drives after doing that, or if you have any questions.