4. Move the sync contacts slider to the right. Allow Outlook access to your contacts if requested.
5. Press the back arrow in the top left until you are back in your Inbox.
6. Then press the home button.
7. Open the orange Contacts app
8. Add a contact to your phone called Nexus Service Desk
9. Select Outlook as the contact storage location.
10. Set 763-251-6211 as the phone number.
11. Save the contact.
12. Press the back button to get back to your contacts.
It may take some time for your Outlook contacts to fully sync up.
When creating contacts in the future, please make sure they are being stored in Outlook.
You should be good to go, please contact the Nexus Service Desk at 763-251-6211 if you have any questions.
Once the contact is saved, Outlook should be the default contact storage location going forward.
Please also confirm the contacts are being stored in Outlook going forward.